Privacy Policy
Mobility Giant Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
Mobility Giant Ltd is a company registered in England and Wales. Our registered office is at The Old Dairy, Scords Farm, Toys Hill, Westerham, Kent TN16 1QE. For data protection matters, you can contact us at [email protected] or call 01732 446 488

2. What Data We Collect
We may collect the following types of personal data:
- Name, address, and contact details
- Date of birth
- Payment and billing information
- Health-related information where relevant
- Communications with us
- Usage and service history related to your rental agreement

3. How We Use Your Data
We use your personal data for the following purposes:
- To perform and manage your sale or rental agreement 
- To meet our legal and regulatory obligations
- To manage insurance and breakdown services
- To prevent fraud and ensure security
- To communicate with you and manage our relationship
- For internal record keeping and service improvement

4. Legal Basis for Processing
We process your data based on one or more of the following legal bases:
- The performance of a contract
- Compliance with a legal obligation
- Our legitimate interests
- Your explicit consent (for health-related or sensitive data)

5. Sharing Your Data
We may share your personal data with:
- Financial partners
- Insurance and breakdown service providers
- Payment processors
- Regulatory bodies and authorities
- IT and support service providers who process data on our behalf
All third parties are required to process your data in accordance with applicable data protection laws.

6. Data Retention
We will retain your personal data for up to 6 years, or longer if required by legal or regulatory obligations.

7. Your Rights
You have the following rights under data protection law:
- Right to access your data
- Right to rectify inaccurate data
- Right to request erasure of your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent (where applicable)
- Right to lodge a complaint with the Information Commissioner’s Office (ICO)

8. Contact and Complaints
If you have any questions or concerns about how we handle your personal data, please contact us at:
Mobility Giant Ltd, The Old Dairy, Scords Farm, Toys Hill, Westerham, Kent TN16 1QE
Email: [email protected]
Phone: 01732 446 488

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date. Please check back periodically to stay informed about how we protect your information.
 

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